Contingency Management Plan (CMP)
GIGW 3.0 Mandatory Disaster Recovery & Business Continuity Protocol
In accordance with the Guidelines for Indian Government Websites (GIGW 3.0) and CERT-In cybersecurity directives, GovAudit 3.0 maintains a comprehensive Contingency Management Plan to ensure uninterrupted service delivery, platform resilience, and rapid disaster recovery.
1. High Availability Architecture
The GovAudit application and scanning infrastructure are deployed across high-availability cloud instances located within the AWS Mumbai (ap-south-1) region. Critical services operate with redundant Nginx reverse proxies, automated health checks, and process supervision via PM2 clustering.
2. Backup & Data Redundancy Protocol
Automated snapshots and encrypted incremental database backups are executed daily. Offsite backup copies are encrypted at rest using AES-256 and stored in secondary isolated storage vaults with an enforced Recovery Point Objective (RPO) of under 1 hour.
3. Disaster Recovery Objectives
In the event of hardware degradation, network failure, or catastrophic regional outage, our Recovery Time Objective (RTO) is targeted at less than 15 minutes via automated containerized provisioning and DNS failover.
4. Incident Reporting & Escalation
Any cybersecurity incident or unplanned degradation is escalated immediately to our designated Incident Response Team and Web Information Manager (WIM). Incidents meeting statutory reporting criteria are communicated to CERT-In within mandatory notification windows.
5. Disaster Recovery Contacts & Escalation Desk
For critical infrastructure issues, service outages, or security incident reporting, contact our designated emergency response desk:
Primary Escalation: Web Information Manager & Incident Lead
Email: info@abhixtechlabs.com
Phone: +91 95992 27596
Operating Hours: 24x7 Security Operations Centre (SOC) Vigilance